FAQ

Getting Started

Strength Water is a powdered drink mix with five active ingredients: 15g protein isolate, 5g creatine monohydrate, 5g bovine collagen, 100mg calcium (from calcium citrate), and 50mcg (2000IU) Vitamin D3. Mix one scoop into at least 20oz of water. One step — everything your body needs to support muscle, bone, skin & joints.

Anyone who wants to support their muscle, bone, skin, and joints with a simple daily habit. Strength Water was formulated with the physiological changes of midlife in mind — muscles and bone density change, skin loses elasticity, joints need more support — but the ingredients are beneficial across genders and life stages. You don't need to be an athlete. You just need to drink water.

Everything is a subscription because consistency is how these ingredients work. Creatine takes 2–4 weeks to show effects. Collagen compounds over time. A single bag gives you a taste but not a real result. That said, your first order is backed by a 30-day money-back guarantee — no questions asked — and you can cancel your subscription at any time. No hoops, no fees.

Light, refreshing, and not overly sweet. Think a delicious water with a hint of fruit — not a chalky, thick protein shake. Our Strawberry Lemonade is designed to taste good enough to actually drink every single day. Best served cold over ice.

One scoop into a water bottle, once a day. Add at least 20oz of water. Shake (don't stir — it clumps). Give it a minute. A little foam is normal. Ice encouraged, but you do you.

It dissolves well with a vigorous shake. You may notice some small clumps initially — these will dissolve within a minute of shaking. No blender needed. The foam that forms is natural and settles quickly.

If you are pregnant, nursing, have a medical condition, or take prescription medications, consult your healthcare provider before use. Strength Water is formulated for healthy adults 18 and over. It is not a meal replacement.

Strength Water is manufactured in the United States by an NSF certified facility.

The Product

Strength Water is a powdered drink mix with five active ingredients: 15g protein isolate, 5g creatine monohydrate, 5g bovine collagen, 100mg calcium (from calcium citrate), and 50mcg (2000IU) Vitamin D3. Other ingredients include organic cane sugar, citric acid, natural flavors, malic acid, antifoam (canola oil, silicon dioxide), stevia leaf extract, and beet juice powder (color). Strength Water does contain milk.

Creatine has been studied for decades. Beyond muscle strength and power, it supports bone density, cognitive function, and cellular energy. Women naturally have lower creatine stores than men and get less from diet. The research on creatine for midlife adults is strong. We included it because it works.

Natural collagen production declines approximately 1% per year starting in your mid-30s. Bovine collagen peptides have solid clinical evidence for joint integrity, skin elasticity, and connective tissue support. Consistent daily use over 4–8 weeks is where the research shows benefit.

We use clear whey isolate — the same high-quality protein profile as regular whey, with all essential amino acids including leucine, but it absorbs faster, contains minimal lactose and fat, and mixes without the thick shake texture. Consistency is what makes it work, and consistency requires something you actually want to drink.

Calcium citrate is more bioavailable than calcium carbonate — it's absorbed effectively even without food and even when stomach acid is lower. We chose the form that actually gets to your bones.

D3 raises and maintains blood vitamin D levels more effectively than D2, and it significantly boosts calcium absorption. D3 is the more bioavailable and better-studied form, so we used D3.

Yes. We use a small amount of organic cane sugar for one simple reason: taste. Strength Water is meant to be something you actually enjoy drinking every day — not something you have to force down. Per scoop (28.4g): 80 calories, 15g protein, 3g total carbohydrates, 2g total sugar (2g added sugar), 0g fat.

Strength Water is made with gluten-free ingredients in a GMP-certified facility, but it is not certified gluten-free.

No. Clear whey protein is dairy-derived, and bovine collagen is animal-derived. Strength Water is not suitable for vegans or those avoiding dairy.

No. We don't use artificial sweeteners or synthetic colors. Instead, we use a small amount of organic cane sugar and stevia leaf extract because great taste matters if you're going to make Strength Water part of your daily routine. The color comes from beet juice powder, and the fruit flavor comes from natural flavors.

Yes. Our product is third-party tested and we use a positive release protocol. Positive Release Protocols mean that the product is held under strict protocol and isn't released for sale until all safety, sanitation, and quality checks are completed, reviewed, and approved.

If you take prescription medications or have a health condition, bring the full ingredient list to your healthcare provider before starting.

Strength Water was formulated with the hormonal and musculoskeletal changes of midlife specifically in mind. If you're on HRT or other medications, check with your doctor before starting.

Creatine typically shows effects within 2–4 weeks of daily use. Collagen benefits build over 4–8 weeks. Protein supports muscle repair from day one. Vitamin D and calcium are long-game nutrients — bone density compounds over years. Consistency matters more than timing.

Subscription & Billing

Two options. One bag shipped monthly, or three bags shipped every three months. Both include free shipping. You can adjust your shipping timing, reschedule, skip, or cancel anytime from your account portal. No fees, no forms.

The 3-bag plan is $25 less than three months of the monthly plan. That difference comes directly from shipping — one shipment costs less than three, and we'd rather pass that back to you. Same product, less friction, better value.

Your billing date is set from the date of your first order and repeats on that schedule going forward. You'll receive an email reminder before each charge. To skip, delay, or update your next shipment, log into your account portal anytime.

Log into your account portal. From there you can switch between the 1-bag and 3-bag plans, adjust quantity, change frequency, skip a shipment, pause, or cancel. Changes take effect on your next billing date. You can also email hello@weareplainspeak.com.

Yes. Log into your account portal or email hello@weareplainspeak.com at least 3 business days before your next billing or ship date. No penalties, no minimum pause period.

Log into your account portal and select Cancel Subscription. Or email hello@weareplainspeak.com. Or reply CANCEL to any of our SMS messages. No forms, no retention calls. Cancellation takes effect at the end of your current billing period. You won't be charged again after that. If something goes wrong, email us immediately.

Yes. Log back into your account portal and reactivate from your Subscriptions page. Your previous preferences will be saved. If you run into trouble, email hello@weareplainspeak.com.

Log into your account portal, go to Payment Method, and click the pencil icon to edit. We recommend updating at least 24 hours before your billing date. If a payment fails, we'll notify you by email. Your shipment will hold until it resolves.

We don't do discounts or flash sales. That's intentional. At Plainspeak, we'd rather offer fair, everyday pricing than keep you guessing about when the next promotion is coming.

Want to share Strength Water with a friend? We'd love that. Send them a free sample—on us: [Insert Sample Link].

And if you haven't already, join The Midlife Group Chat, our Facebook community where we're having the conversations everyone else seems to skip. Get wellness insights from Dr. Goddard, ask your own questions, connect with other women, and help shape what's next for Plainspeak.

Shipping & Orders

Orders are processed within 1–3 business days. Standard ground delivery takes 2–5 business days from there. You'll receive a tracking link once your order ships. Sachet sample orders don't include tracking.

Free on all orders. No minimum, no code required.

Across the United States, excluding Hawaii and Alaska for now. We don't ship internationally.

Yes. We use USPS, which delivers to PO Boxes.

Check your spam folder first. If it's not there, email hello@weareplainspeak.com with your order number and we'll look into it within 2 business days. Note that sachet sample orders don't include tracking.

Email hello@weareplainspeak.com with your order number. We'll investigate with the carrier right away.

Yes, if your order hasn't shipped yet. Email hello@weareplainspeak.com immediately with your order number and the corrected address. Once an order is with the carrier, redirection may not be possible.

Email hello@weareplainspeak.com with your order number and a photo. We'll arrange a replacement or refund within 2 business days.

Returns & Refunds

Your first subscription order is backed by a 30-day money-back guarantee. If you're not satisfied, email hello@weareplainspeak.com within 30 days of delivery with your order number. We'll refund one bag and cancel your subscription if that's what you want. After your first order, refunds apply to damaged or incorrect items only.

Email hello@weareplainspeak.com with your order number. If your item arrived damaged or incorrect, include a photo. We respond within 2 business days. You don't need to return the product — keep it, donate it, or pass it on.

Once approved, refunds are processed to your original payment method within 2–4 business days.

Yes. We use USPS, which delivers to PO Boxes.

Email hello@weareplainspeak.com with your order number and a photo. We'll send a replacement or issue a refund within 2 business days.

Stop using the product immediately and consult your doctor. Then email us at hello@weareplainspeak.com. We take all concerns seriously.

Yes, as long as your order hasn't been processed or shipped. The quickest way is through your account portal. Or email hello@weareplainspeak.com and we'll handle both.

Email hello@weareplainspeak.com immediately with your order number and cancellation date. If the charge shouldn't have been processed, we'll refund it.

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